Contact & support

Email us from the address on your account and include, where relevant:

• your username;
• for a bet or result question, the round link or code;
• for a deposit or withdrawal, the network (TRC20/BEP20), the amount, and the on-chain transaction hash; and
• a short description of what you expected and what happened.

Please never share your password with anyone — support will never ask for it.

Many questions are covered without waiting for a reply:

• How to play and the full rules & payouts.
• Check any past result on the panel charts or verify a round yourself from its result page.
• Review your bets and coin / House Token ledgers on your account page.
• Forgot your password? Reset it from the password reset page.

If gaming is stopping being fun, our Responsible Gaming page explains how to take a break or self-exclude, and lists free, confidential help. You can also email support@bombaybaazi.xyz and we’ll act on your request.